Our contact details
Name: Wall Enterprises
E-mail: cwall@callumwall.co.uk
Website: digitechsecure.co.uk
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Emails and contact form messages
- Comments on our website
- Website usage statistics (we only see this as a cumulative total of views, no identifiable information)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- By completing a contact form
- By leaving a comment on our website
- By sending us an email
We use the information that you have given us in order:
• To contact you with requested information
• To allow the smooth running of the website in the manner you request
• For use if any legal issues arise
We do not actively share this information with any third parties though, as explained below, third parties linked to our website and email provision may collect and share information themselves, as laid out in their own privacy policies.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: that we have a contractual obligation with you to do so.
Traffic data, and the data you provide in comments and forms, is shared with third parties for the purpose of providing these services and allowing the smooth running of the website. Known third parties are WordPress, IONOS, Statify, WP Forms, and Gravatar. Third party privacy policies can be found on their websites. We do not have control over this data, nor do we actively provide data to any third party.
We also get data from Google Analytics, to help us ensure that the website is fit for purpose. More information can be found at www.google.com/policies/privacy/partners/
How we store your personal information
Your information is securely stored on an external hard drive.
We keep your contact information for one month after completion of your request. Recordings and messages are saved for three months. We will then dispose your information by removal from the database and/or folders.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at office@whiteeagleonline.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at office@whiteeagleonline.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk
This privacy policy was written on 06/11/2020 and is in use from this date